SHIPPING
Free order pickup is available at Pittsburgh Glass Center, located at 5472 Penn Avenue, Pittsburgh, PA 15206 (map). Check current hours of operation.
Most items are made to order and shipped within 4–6 weeks of purchase via USPS. In stock items may be available for immediate pickup or expedited shipping; call 412-365-2145 to check availability.
HOLIDAY 2024 ORDERING CLOSED: New orders placed will be processed and shipped after our studios reopen Jan. 2, 2025. Visit our retail space at Pittsburgh Glass Center to shop in-stock items. Happy holidays!
RETURN POLICY
All sales are final. Only incorrect or damaged merchandise may be returned or exchanged within five days of receipt of items. Email info@pennfairmount.com to request a return shipping label. The items must be unused and in the original packaging. Due to the nature of handmade glass, the exact hues, shapes, and sizes will vary; we are unable to offer returns or exchanges due to differences in size, shape, or color.